SHIPPING/STORE POLICY

Shipping 

At J'Adore Naemea we work hard to make your experience the best. We devoted our time to make sure you have the best quality hair and experience, so we asked that you Leave it to us!. Your order will be processed and shipped within 72 hours once payment is received. Processing and deliveries occurs Monday-Friday through USPS. We require a signature confirmation to guarantee your order arrives at the right destination.  We offer express shipping for our loves who need their hair in a day or two. Order must be placed by 12:00 EST to be ship out the same day. No shipping on weekends or holidays.

 

PLEASE BE ADVISED THAT DELAYS CAN HAPPEN WHICH IS BEYOND OUR CONTROL. UNDER CERTAIN CIRCUMSTANCES SHIPPING CAN TAKE 5-10 BUSINESS DAYS. WE CANNOT CHANGE ANY ADDRESSES. PLEASE BE SURE TO CHECK YOUR ADDRESS BEFORE CONFIRMING YOUR ORDER. 

 

We offer International Shipping.

Domestic Regular Flat Rate Shipping is 5-7 Business days depending on your location.

Domestic Express Shipping is 2-3 Business days depending on your location.

Exchange policy

There's no Return but Exchange are CONSIDER. When you received your order and will like to make a change please email us at Jadorenaemea17@gmail.com.

To be eligible for a EXCHANGE, the item must be in the same state when you received it. The hair must not be washed, Cannot be use or worne, bundles and wig tags must be attach. Exchange maybe consider within 5 days of the time you received the item. If the merchandise is not returned in the same condition in which it was received, the return will not be accepted.

Please Note: All shipping cost for Exchanges must be covered by the customer unless it is our mistake.